Flights ‘cancelled and delayed’ – but airline tells travellers to ignore this
Wizz Air passengers weren’t exactly pleased, to say the least when a technical hiccup caused their flights to be suddenly cancelled.
Kind of. People logging into the online booking system for the ‘ultra-low-cost airline’, as the company describes itself, found that their flight time had been changed yesterday evening. Some were cancelled altogether.
‘I had two of my flights showing as cancelled giving the option to rebook or refund.,’ said one traveller on X.
‘Since rebooking option didn’t work I booked another more expensive flight with British Airways for 22 October. I’ll ask for a full refund for both of the flights showing as cancelled!”
Wizz Air advised people to simply ignore whatever the booking system was telling them as engineers repaired the technical fault.
‘Dear customers, we are experiencing a technical issue affecting our booking system,’ a statement shared on X said.
‘As a result, you may notice changes to your booking on the app or website or receive related notifications. Please disregard these changes, and rest assured that we will update you as soon as the issue is resolved.
‘Our team works diligently to fix the problem and restore the affected flights. Thank you for your understanding and patience, Wizz Air.’