Ryanair has issued an urgent appeal to European Commission President Ursula von der Leyen, demanding immediate reforms to Europe’s Air Traffic Control (ATC) systems as millions of passengers face unprecedented disruption.
The airline, which has been at the forefront of a campaign to address ATC inefficiencies, highlights the severe impact of staff shortages on travellers’ holidays across Europe.
According to Ryanair, 182,948 flights have been delayed, with more than 33 million passengers affected by flight delays and cancellations since April 2024, with countries like France, Spain, and Germany bearing the brunt of the crisis.
The UK alone has seen over 913,000 passengers impacted.
Ryanair attributed the chaos to understaffing and mismanagement within Europe’s ATC services, which have failed to meet rising demand despite increased service fees.
Passengers have reported hours-long delays, last-minute cancellations, and mounting frustration as fully staffed flights remain grounded due to insufficient ATC personnel.
Ryanair said that ATC fees have soared by 21 percent since pre-COVID levels, yet service quality has deteriorated.
Airlines and passengers are paying a premium, but disruptions stemming from understaffed ATC centres have resulted in what Ryanair describes as “record delays and ruined holidays.”
The airline is calling on von der Leyen and Eurocontrol Director General Raul Medina to intervene, mandating EU member states to ensure ATC centres are adequately staffed and equipped.
Without swift action, Ryanair warns, the current situation will persist, exacerbating stress for passengers and hindering Europe’s aviation industry.
“Every time you fly, you’re paying for a service you’re not receiving,” Ryanair said in a statement. “Passengers deserve better.”
Ryanair has encouraged frustrated passengers to join its campaign, directing them to a petition aimed at pressuring the EU Commission to prioritise ATC reforms.
ATC centres play a crucial role in managing airspace, ensuring the safe and timely flow of aircraft.
However, staffing shortages and outdated rostering practices have led to capacity restrictions that cripple operations, particularly during peak travel times like weekends.