Friday, November 22, 2024

BA axes ALL flights from UK’s second biggest airport to New York until next year

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BRITISH Airways has cancelled ALL flights between New York and a major UK airport until 2025.

The airline has axed the transatlantic connections from London Gatwick due to delays in their Trent 100 engine deliveries from Rolls Royce.

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British Airways has suspended its Gatwick-New York route as part of its major long-haul cancellationsCredit: Getty
The US city is popular with Brits during both the Christmas and New year period

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The US city is popular with Brits during both the Christmas and New year periodCredit: Alamy
BA has been operating flights from Gatwick to New York since 2015

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BA has been operating flights from Gatwick to New York since 2015Credit: Peter Jordan

The route is due to be suspended from December 12 to March 25, 2025.

At least 103 flights are expected to be affected.

Not only will this affect hundreds of passengers who had already booked, but it is likely to result in more expensive flights due to a reduction in seat availability.

The flight route is especially popular for Brits during the winter season wanting to visit New York at Christmas and New Year.

The issue has also affected other flights, including the new route from London to Kuala Lumpur, which has been delayed from November 2024 to April 2025.

A BA spokesperson said: “We’re disappointed that we’ve had to make further changes to our schedule as we continue to experience delays to the delivery of engines and parts from Rolls-Royce – particularly in relation to the Rolls-Royce Trent 1000 engines fitted to our 787 aircraft.

“We’ve taken this action because we do not believe the issue will be solved quickly, and we want to offer our customers the certainty they deserve.

“We’ve apologised to those affected and are able to offer the vast majority a flight the same day with British Airways or one of our partner airlines. 

“We continue to work closely with Rolls-Royce to ensure the company is aware of the impact its issues are having on our schedule and customers, and seek reassurance of a prompt and reliable solution.”

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A Rolls-Royce spokesperson said it’s working to “minimise the impact” of “current supply chain constraints”.

They added that the issue is “affecting the whole aerospace industry”.

The Trent 1000 engines were designed to power the Boeing 737 Dreamliner aircraft.

It is 20% more efficient than the previous 787.

The flag carrier first launched the Gatwick-New York flight in 2015, making it the third London airport with the route (joining Heathrow and London City).

The Sun has contacted Rolls-Royce for further comment.

Flight compensation rules

A look at your rights if a flight is delayed or cancelled, when your entitled to compensation and if your travel insurance can cover the costs.

What are my rights if my flight is cancelled or delayed?

Under UK law, airlines have to provide compensation if your flight arrives at its destination more than three hours late.

If you’re flying to or from the UK, your airline must let you choose a refund or an alternative flight.

You will be able to get your money back for the part of your ticket that you haven’t used yet.

So if you booked a return flight and the outbound leg is cancelled, you can get the full cost of the return ticket refunded.

But if travelling is essential, then your airline has to find you an alternative flight. This could even be with another airline.

When am I not entitled to compensation?

The airline doesn’t have to give you a refund if the flight was cancelled due to reasons beyond their control, such as extreme weather.

Disruptions caused by things like extreme weather, airport or air traffic control employee strikes or other ‘extraordinary circumstances’ are not eligible for compensation.

Some airlines may stretch the definition of “extraordinary circumstances” but you can challenge them through the aviation regulator the Civil Aviation Authority (CAA).

Will my insurance cover me if my flight is cancelled?

If you can’t claim compensation directly through the airline, your travel insurance may refund you.

Policies vary so you should check the small print, but a delay of eight to 12 hours will normally mean you qualify for some money from your insurer.

Remember to get written confirmation of your delay from the airport as your insurer will need proof.

If your flight is cancelled entirely, you’re unlikely to be covered by your insurance.

Brits will have to travel to Heathrow to fly with BA to New York, or fly from Gatwick with Norse

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Brits will have to travel to Heathrow to fly with BA to New York, or fly from Gatwick with NorseCredit: Alamy

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