The Climia Benidorm Hotel is set to revolutionise the hospitality industry by introducing a team of eight robots to serve guests.
The innovative move, part of a pilot project dubbed ‘The Hotel of the Future’, will see these mechanical helpers stationed in rooms and reception areas, with one even programmed to pour beer.
These robots, designed by Alicante-based company Bumerania, are capable of speaking 30 languages and performing various tasks, including cleaning, serving, and delivery services.
Company CEO Isidro Fernandez reassured that these robots are not intended to replace human staff but rather to assist them and enhance efficiency.
He told local press: “They are there to help workers and improve efficiency to optimize resources and improve the customer experience as well as protecting the health of staff members, like preventing back pain.”
One robot will be positioned at reception, welcoming guests, handling check-ins, printing room keys, and providing information about the hotel and surrounding area.
Another robot will function as a waiter, capable of carrying up to 60kg, transporting dirty dishes and cutlery to the kitchen, and delivering orders to tables.
This, according to Fernandez, will allow waiting staff to “concentrate on serving the client”. Other robots will be tasked with cleaning and room service duties.
In the meantime, the beer bot boasts a high-tech arm that can pour out the perfect pint, a feature the team specifically programmed it to do, calculating the precise temperature and foam amount.
It would appear that robots are fast becoming a workplace staple, as it was revealed earlier this month that they’re already in use in an Amazon fulfillment center in Nashville, Tennessee.
Scientists have also suggested that humanoid robots could be present in people’s homes in as little as five to 10 years, while US military generals would reportedly like to use robots on the frontlines.
In the Amazon center, meanwhile, a Proteus robot is in operation, guiding carts of packages of up to 880lb prior to them being placed in trucks.
The robot will also stop if it finds a human blocking its path, but it will reportedly then make loud noises and its mouth, which is usually green, will switch to red.