Sunday, September 8, 2024

Passengers hit out at long ‘shambles’ security queues at major UK airport

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Hundreds of passengers have faced long queues for security at a major UK airport this morning – causing frustration for many holidaymakers.

People getting flights from Birmingham Airport faced lengthy queues, with lines forming outside the airport building itself.

One couple documented their experience on X, formerly known as Twitter, as they made their way through the airport for a 7.20am flight.

The pair said the queue had formed by 4am and they had joined it at 5.18am – only just making it through for the final boarding call.

Eventually getting through security, they tweeted:  “Well we’ve just about made it. Got through the Birmingham Airport security queue with the boards telling us ‘final call’. No time to buy anything, get food, go to the loo, make use of the lounge I’ve paid for or sit down after being on our feet for well over two hours.

“Absolutely shambles and a terrible, stressful, exhausting start to the holiday. When bag drop doesn’t open until two hours before the flight, and it takes one hour and 45 minutes to clear security, it’s just absolutely the most stressful start to the holiday.”

Other passengers also took to X to share their experiences of the airport – which has been hit by long delays in recent days.

Tweeting this morning, one person said:  “Birmingham Airport is an absolute car crash. Queues starting by the Hilton Hotel for security. Shocking.”

Another added:  “Utter shambles at Birmingham Airport. 1.5 hours to queue through security and that was after being fast-tracked for an early flight. Easily 2-3 hour wait.”

A third wrote:  “Experienced the Birmingham Airport security queue the other day & it wasn’t as extreme as this, but still terrible. About an hour wait & then had to speed to our flight. What are they doing? Why is it like this?”

Construction on Birmingham’s new £60million security hall continues, with the airport advising passengers that queues are mainly downstairs.

The Express has contacted Birmingham Airport for comment.

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